Inbound coordination: arrange deliveries from suppliers, book receiving slots, check PO/DO, handle discrepancies/damages, and follow up on backorders.
Outbound fulfillment: process sales orders, create pick/pack lists, schedule courier/lorry, prepare delivery documents, and ensure OTIF (on-time, in-full).
Inventory control: monitor stock levels, reconcile system vs physical stock, manage cycle counts/stocktakes, investigate variances, and reduce shrinkage.
Warehouse operations: coordinate picking/packing standards, carton labeling, palletizing, storage location control, and improve layout/workflow.
Transport & 3PL coordination: liaise with forwarders, couriers, and 3PL warehouses on lead times, claims, service levels, and rate comparisons.
Shipping & export/import documents (if applicable): prepare/ver...