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Logistics Coordinator (APAC Service Operations)

Company

ARISTA NETWORKS SINGAPORE PRIVATE LTD.

Location

singapore, singapore

Type

Full-time

What You Will Do
  • Master the Supply Chain (Order Processing & Dispatch)
    • Coordinate the daily dispatch process, managing carrier rates and resolving operational issues in real-time.
    • Take ownership of APAC inventory management, including inbound exceptions and PI reports.
    • Manage exceptions aggressively to close them as quickly as possible.
  • Drive Reverse Logistics Excellence
    • Act as the primary coordinator for inbound and outbound discrepancies, working with 3PLs and couriers to prevent delays.
    • Partner with Account Management and Engineering to prioritize critical returns and high-priority RMAs.
    • Track priority shipments end-to-end, proactively communicating risks to stakeholders before they become problems.
    • Analyze data to develop KPIs on RMA aging, lead times, and discrepancy resolution to improve the customer return experience.
  • Navigate Global Trade Complian...

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