A luxury private game reserve in the Overberg region is seeking an experienced and guest-focused candidate to join their team in a hands‑on, live‑in role.
This position is ideal for someone who enjoys the rhythm of lodge life, takes pride in delivering a high standard of guest service, and can work together to support both the field guiding and front‑of‑house operations of a private reserve environment.
Key Responsibilities
Front of House Duties
- Manage reservations, booking enquiries, and confirmations
- Communicate with guests before, during, and after their stay
- Liaise with travel agents and tour operators
- Assist with check‑ins, check‑outs, and guest requests
- Support hosting and guest relations when required
- Handle general administration, record keeping, and reporting
- Assist with invoicing, payments, and financial administration
- Coordinate staff schedules, logistics, and daily lodg...