Job Description
WHAT YOU’LL DO
As a Location Support Specialist / IT Support, you will be responsible for handling a wide range of tasks that involve providing hands-on support to end users. This role serves as the on-site extension of the Support Services team, offering technical assistance and troubleshooting.
You will:
Act as the on-site extension of Support Services, providing technical assistance and troubleshooting.Provide hands-on support for end-user incidents that cannot be resolved remotely.Responsible for on-site configurations, installations, and inspections of products and services, such as hardware for new employees.Offer technical assistance by troubleshooting malfunctioning software and hardware, and perform local installations for offices and warehouses.Document and communicate ongoing assignments, progress, and potential areas for improvement.Handle infrastruc...