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Live Chat Support for German, Dutch and Hebrew speakers

Company

Cpl

Location

Dublin, County Dublin

Type

Permanent

We are looking for enthusiastic multilingual professionals to work Mon-Sun, 8am - 10pm, with weekends on a rotational basis (no night shift) for one of our clients in Dublin.

In this role you will be responsible for reviewing business data according to client guidelines, ensuring accuracy and compliance. The role requires staying current on policy changes, advocating for the user community, participating in process improvements, and engaging in ongoing training to support high‑quality outcomes.

Roles and Responsibilities:

  • Review business data based on client guidelines using established tools and channels.
  • Developing deep knowledge within a complex product group.
  • Stay informed and updated on evolving client policies and guidelines.
  • Advocate for the user community, ensuring their needs are addressed.
  • Investigate and prioritize advertising issues, escalating to a specialist through appropriate channels for further troubleshooting or d...
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