Store Supervisor Location: Central Singapore
Reports to: Store Manager
Leads: Sip Ambassadors
About the Role As a Store Supervisor , you’re the heartbeat of the store floor.
You make sure the team runs smoothly, the vibe stays high, and customers have a genuinely positive experience every time they visit.
You lead by example by selling with enthusiasm, solving problems fast, and supporting your team like a pro.
What You’ll Do - Lead and motivate Sip Ambassadors during daily operations.
- Handle customer escalations, refunds, and exchanges with confidence and empathy.
- Oversee stock take, replenishment, and store presentation to maintain perfect standards.
- Execute store promotions and communicate updates clearly to the team.
- Identify improvement areas in customer flow, merchandising, and operations.
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