A leading financial services provider is looking for a Life Claims Consultant to manage and process life insurance claims with accuracy, empathy, and professionalism. This role requires someone who can confidently engage with clients and beneficiaries, handle sensitive information with discretion, and ensure a smooth claims experience that reflects the company’s commitment to service excellence.

Responsibilities

• Claims Administration: Oversee the full life insurance claims cycle – from registration to validation and final payout.
• Ensure claims are processed promptly and in line with SLAs, company policy, and legal/regulatory requirements.
• Accurately input and manage claim data within the claims management system.

• Client Communication: Liaise with clients and beneficiaries to collect required documentation and explain the claims process.
• Provide regular, compassionate updates on claim progress while ad...