Contract Duration: 1 Year (01 June 2026 – 31 May 2027) Location: Chinatown Working Arrangement: 5‑day work week (rostered across Monday to Sunday) Salary: Up to $4,000 per month, depending on experience Responsibilities
Support daily operations of the library branch and work closely with the Library Head and Manager
Supervise service staff handling shelving, shelf‑reading, customer enquiries, and backroom duties
Ensure staff follow operational procedures, SOPs, and service guidelines
Monitor service quality and consolidate feedback, compliments, and complaints
Coordinate system issues, IT equipment upkeep, and building or facilities maintenance
Support collection maintenance, shelving timelines, and follow‑up on damaged or missing items
Assist with customer feedback, lost‑and‑found matters, and general enquiries
Support safety procedures, incident handling, and partici...