Legal Support Services Team Leader
Location: Shrewsbury, Telford, Hereford or Oswestry
Job Type: Full Time, Permanent
Salary: £27,000 - £30,000 DOE
We are recruiting on behalf of a well-established law firm for an experienced Legal Support Services Team Leader to join their leadership team. This is an excellent opportunity for a proactive and organised individual to lead a central legal support function, ensuring the delivery of high-quality administrative and client support services across the business.
Key Responsibilities
* Lead, manage and support the Legal Support Services team, including legal administrative assistants, client services and telephony staff.
* Oversee the day-to-day operation of the shared legal support function, ensuring an efficient and accurate service is provided.
* Monitor team performance against key performance indicators (KPIs) and service standards, taking appropriate action where required.
* Ensure administrative workflo...