Financial returns:

+ Assist in the creation of and work within the established L&D/Training department budget and control expenses.

+ Monitor industrial trainees/interns/vocational trainees to manage costs and ensure statutory/IHG Academy compliances.

+ Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

+ Effective utilisation of Industrial Trainees to control PTEB

People:

+ Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.

+ Educate and train managers on IHG On boarding programs/Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance.

+ Analyze training needs of the hotel in general and individual departments, and develop ...