Build strong relationships with stakeholders across the business, partnering closely with Learning & Capability, Operations, and other teams to deliver effective learning solutions.
Design, develop, and facilitate engaging learning programs across virtual and face-to-face environments, including session plans, eLearning modules, videos, assessments, and supporting materials.
Tailor learning solutions to learner needs, business priorities, and real-world operational challenges, ensuring content is practical, accessible, and outcome-focused.
Communicate complex concepts clearly and create an inclusive, engaging, and psychologically safe learning environment.
Use learning systems, data, and feedback to track learner impact, improve training effectiveness, and continuously enhance the learner experience.
Support mandatory, compliance, and risk-based training requirements, ensuring materials are accurate, current, ...