Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract.

You may come from a Research Operations or user research background. Most importantly, you will have experience in proving research operations and enabling teams to deliver user‑centered work at pace, with a proven track record of delivering impactful outcomes.

You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration.

You will demonstrate:

Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high‑quality, user‑centred research across teams
A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management
Solid grounding in user research methods and practice, enabling you to...