As a Lead Design Program Manager in the Experience Design (XD) organization within the Commercial and Investment Bank (CIB), you will play a key role in enabling our multi-disciplinary teams to shape and deliver the user experience of our products and services.
Leveraging your expertise in design, program management and digital product development, you will be a strategic partner to the Head of Design and their team, with a focus on operational effectiveness, driving alignment to business goals and enabling continuous improvements in ways of working to accelerate impact. You will stay at the forefront of emerging technologies and techniques, including AI, to identify opportunities that enhance design operations and expedite delivery. You will collaborate across design, product, and technology partners, and leverage tools, methods, and processes to help translate design deliverables into measurable business outcomes. Your effective communication a...