**Lead CX/UX Research Consultant (AI‑Enabled Experiences) - Hybrid (Minneapolis)** **R0057916** **| Financial & Corporate Compliance (FCC) | Wolters Kluwer**

JOB SUMMARY

We are seeking a **Lead CX/UX Research Consultant (AI‑Enabled Experiences)** to provide strategic level research leadership for AI‑enabled products within Financial & Corporate Compliance (FCC). This role is a strategic individual‑contributor position responsible for ensuring customer and user experience insights directly inform product strategy, design, and delivery—particularly in areas where artificial intelligence plays a central role.

The **Lead CX/UX Research Consultant (AI‑Enabled Experiences)** combines deep CX/UX research expertise with AI literacy, curiosity, and applied judgment. Working in close partnership with Product, Engineering, Data Science, and Design, this role helps teams deliver AI‑driven solutions that are usable, trustworthy, explainable, and aligned with real...