In this role, you will impact the financial health of the organization by improving cash flow, reducing delinquency rates, and enhancing customer satisfaction through effective collections administration and process management.
+ Lead and coordinate collections administrative activities to support timely and accurate receivables collection.
+ Manage collections data entry, account reconciliations, and reporting to ensure accuracy and compliance with company policies.
+ Collaborate with collections managers and cross-functional teams to resolve customer payment disputes and escalations.
+ Support the development and implementation of collections policies and procedures to optimize efficiency.
+ Monitor collections performance metrics and prepare regular reports for management review.
**YOU MUST HAVE**
+ Experience in collections administration or accounts receivable management.
+ Strong knowledge of collections processes and account reconciliati...