Job Summary:

Provides ambulatory behavioral health services including evaluation, diagnosis, treatment planning, case management and psychotherapeutic intervention provided to individuals, families, groups and/or Intensive Outpatient Programs.

Essential Responsibilities:

• Assists with administration, development, implementation, and evaluation of social work programs and policies.


• Work as part of a team in the Call Center Advice Line, to provide telephonic triage and assessment for members requesting behavioral health services to facilitate the appropriate level of care.


• Provide telephonic crisis management for members seeking behavioral health services.  


• Coordinate admissions and discharges for members requiring psychiatric admissions.


• Provide telephonic follow up for post hospital, and ER discharges.