Join to apply for the Laptop Technician role at Gigahertz Computer System .

Key Responsibilities

• Responsible for the Diagnosis of Laptops.
• Perform diagnosis and quality checking.
• In the absence of the CSR, responsible to provide prompt support to branches and customers for all customer-related questions and complaints.

Duties and Responsibilities

• Achieve the Target Turnaround Time for the diagnosis of laptop.
• Create Technical Diagnosis and Repair Report.
• Follow the set standards of the vendor and pass the KPI.
• Maintain the good condition of tools and equipment used for diagnosis and repair.
• Quality checked repaired units upon delivery.
• Upgrade memory, HDD and SSD on laptops.
• Diagnosis and Level 1 Repair for desktops.
• Installation of Operating System.
• Diagnose of In-house/stock units and Server.
• Perform...