Reporting to our LATAM Client Value Manager, the Regional Laboratory Customer Service Coordinator will be responsible for coordinating the Regional Laboratory Customer Service team and its main tasks, such as sample reception/preparation, stock management, budget management and quality matters.
This is a 100% on site position, located at our Mogi Mirim, São Paulo site.
Operational Leadership & Sample Management
Drive Service Excellence: Coordinate the timely, accurate reception and preparation of laboratory samples, dynamically adapting resources to manage emergencies and align with shifting business priorities.
Optimize Inventory & Logistics: Oversee the complete lifecycle of consumables within LIMS (reception, invoice flow, traceability, and physical inventories) while ensuring strict adh...