๐ We're Hiring: L2 Application Support Engineer! ๐
We are looking for a skilled and motivated L2 Application Support Engineer to join our team in Singapore. The ideal candidate will possess strong problem-solving abilities and a solid understanding of application support processes, ensuring seamless operations and high user satisfaction.
๐ Location: Singapore, Singapore
โฐ Work Mode: Work From Office
๐ผ Role:ย Helpdesk L2 Application Support Engineer
Responsibilities
Incident & Application Support
โ Provide second-line (L2) support for production and staging systems, handling escalations from L1 Support.
โ Investigate application errors, system alerts, performance degradation, and integration issues.
โ Restore services within agreed SLA/OLA timelines and ensure proper incident closure.
Troub...