Location:

Richmond, VA

Salary Range:

Competitive



Introduction

We are seeking a skilled professional to join our team as part of the Client-ProdTechSup-IV-V-1 group. The ideal candidate will have a solid background in IT production support, particularly in environments related to payments or merchant services.

Required Skills & Qualifications

• 3-4 years of experience in IT production support or equivalent.


• Proficiency in using monitoring tools such as Splunk, Dynatrace, Sitescope, Tivoli Netcool/WebGUI.


• Experience with Java Virtual Machine, Unix/Linux OS, Windows, MQ, OOS/Webmethods.


• Experience in a large IT production support environment.


• Experience in an ITIL-based role, such as Service Desk, Incident, Problem, or Change Management.

Preferred Skills & Qualifications

• ITIL Foundation/Intermediary ...