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L1 Customer Support Consultant — Global Tech Helpdesk

Company

Contour Software

Location

lahore, punjab

Type

Full-time

Contour Software is looking for a Customer Services Consultant in Lahore to provide Level-1 support in the North America region. The role entails managing inbound calls, creating tickets in the system, and ensuring client satisfaction by troubleshooting issues effectively.

The ideal candidate should possess a Bachelor's degree in IT, excellent communication skills, and experience with service management tools. The position offers various benefits, including market-leading salary and medical coverage.

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