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Knowledge Base Architect for CX & AI

Company

Miral Destinations

Location

abu dhabi, abu dhabi

Type

Full-time

Miral Destinations in Abu Dhabi seeks a Knowledge Base Analyst to enhance customer experience through effective content management. The role involves creating and maintaining knowledge articles, supporting chatbot optimization, and ensuring high content quality standards.

The ideal candidate has a relevant Bachelor’s degree and 3–5 years of experience in Knowledge Management or related fields, with strong communication skills and attention to detail.

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