Develop and implement strategies for effective knowledge sharing across the organization, including maintaining and enhancing the Knowledge section of PCL’s SharePoint‑based intranet.
Oversee the creation, revision, organization, and governance of corporate knowledge documents, including Business Guides, Best Practices, Mandates, Directives, and Policies.
Coordinate regular reviews with subject matter experts to ensure content remains accurate, relevant, and up‑to‑date, and proactively update, archive, or retire outdated information.
Design and maintain document taxonomy and metadata standards to improve searchability and content retrieval across the organization.
Serve as a SharePoint subject matter expert, providing guidance on structure, navigation, permissions, workflows, and user experience optimization.
Collaborate with corporate departments and district teams to support local knowledge areas...