To develop long-term relationships with customers, connecting with key managers and employees. You will liaise between customers and cross-functional internal teams to ensure the timely and successful on time delivery of our solutions according to customer contractual requirements. Ensure that a complete food testing is done weekly on all major airlines first, then minor airlines, for the different classes. Ensure that a complete processing of flight check is done on all production steps dishwash / equipment storage and packing / bondstore / bar packing / plating / tray set up / supervisor's flight check / loading to the unit / aircraft loading / invoicing - once a week as a minimum on major airlines first Ensure that you do a minimum of two ramp visits per month with the airline operations staff Ensure that a spot check is done monthly on specs, ensure that the right version of specs on a airline and a class is being distributed and used Ensure that the menu calendar is updated monthl...