PepsiCo is looking for a Platforms & Solutions Assoc Analyst in San Nicolás de los Garza, Nuevo León, to enhance the performance of Contact Center tools and ensure a high-quality user experience. Key responsibilities include monitoring tools, managing requests, and proposing process improvements. The ideal candidate will have knowledge of Contact Center systems and programming skills, along with strong proficiency in Microsoft Office. Additionally, opportunities for learning and development are available as part of our commitment to career growth.