Reference: 10953 NB

Consultant: Nine Broodryk Job Description Set up and maintain sustainability performance indicator calculations, emission factors, etc. on online products. Fault finding and bug testing. Track and analyse key user engagement metrics such as time spent using the tool, feature adoption rates and customer satisfaction scores. Report on user success data to the Product Manager and other stakeholders, providing insights to guide future product development decisions. In collaboration with the Client Success team, gather user feedback through surveys, interviews and user testing sessions. Analyse user feedback and translate it into actionable insights for product improvement. Monitor new features to understand their technical implications and potential benefits. Assist with project management tasks. Qualifications A genuine passion for sustainability, with an appropriate level of understanding and knowledge of carbon emissions measurement, life cycle assessment...