Bellville, South Africa | Posted on 04/03/2026
We are seeking a JuniorManager: Call Centre & Aftersales to bring structure, stability and operational discipline to a high-volume, member-facing service environment.
This role sits between Team Leaders and senior leadership, ensuring smooth day-to-day operations while protecting service quality and member trust. You will oversee Call Centre and Aftersales performance, manage escalations, track operational KPIs and strengthen processes to maintain efficient service delivery.
Your core objective is to ensure operational consistency so the broader business can continue progressing confidently.