Provide essential IT support as a Junior IT Support Specialist in Ottawa. This role involves technology deployment, user assistance, and troubleshooting within a professional business environment.
You will be part of a dedicated team delivering ongoing technical support to various businesses in Ottawa. Your responsibilities will include handling break/fix tasks, managing risk mitigation, and providing user support for diverse technical issues. Strong communication skills and a commitment to quality work are essential for success in this role.
Key Responsibilities:
• Deploy and configure IT technology solutions
• Provide break/fix support for hardware and software
• Mitigate risks and troubleshoot user issues
• Communicate technical concepts to users clearly
• Assist with server and network infrastructure tasks
Requirements:
• Minimum two years of IT support experience
• Familiarity with Microsoft Windows Server and Exchange
• Valid driver’s license and ...