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Junior Application Support Specialist (M/F/D)

Company

DSV

Location

Warsaw, Masovian Voivodeship

Type

Full-time

Time Type:

Full Time

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The role:


Responsible for support and operations of application services (2nd Level Support) and supporting the application maintenance. The Application Support Specialist delivers the service for the IT service management processes, i.e. ensuring the smooth operation of the application. The tasks are typically investigation and resolution of issues and may also include performance monitoring and configuration of software parameters.

Your responsibilities:

  • Identifies and resolves issues with applications, following agreed procedures

  • Uses application management software and tools to collect agreed performance statistics

  • Carries out agreed applications maintenance tasks

  • “Go Live “Hypercare” support after introduction of new solutions

  • Supporting ...
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