At
CORUS,
we are looking for a
Junior Application Support
to join our team on an international issurance project. Location: Hybrid from Barcelona You will: Providing technical support for our internal procurement applications. You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues. Analyze and make recommendations to process and application improvements. Create and maintain application and support documentation.
You should have :At least 3 years of
2nd or 3rd level application support experienc e and are familiar with the concepts of
ITIL, DevOps or Agil e .English
language proficiency is required .Some experience in enterprise application/IT support (1-3 years )Familiar with
ITIL
processes and
CRM tools (Snow or Atlassian
)Nice to have :Experience administrating cloud applications or other SaaS products .Und...