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Junior Application Support (L2 & L3)

Company

CORUS Consulting

Location

barcelona, catalonia

Type

Full-time

At

CORUS,

we are looking for a

Junior Application Support

to join our team on an international issurance project. Location: Hybrid from Barcelona You will: Providing technical support for our internal procurement applications. You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues. Analyze and make recommendations to process and application improvements. Create and maintain application and support documentation.

You should have :At least 3 years of

2nd or 3rd level application support experienc e and are familiar with the concepts of

ITIL, DevOps or Agil e .English

language proficiency is required .Some experience in enterprise application/IT support (1-3 years )Familiar with

ITIL

processes and

CRM tools (Snow or Atlassian

)Nice to have :Experience administrating cloud applications or other SaaS products .Und...

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