Junior Appian (RPA, IDP) Developer – Production Support -
Duration: 5 Months
Location: Toronto (Hybrid, 3x/week)
On-call hours: Yes (Evenings, weekends)
Responsibilities:
Supports stability and reliability of production systems by assisting with fixes, participating in root cause analysis, and validating resolutions under guidance.Assists in troubleshooting and resolving production issues (L1/L2), escalating complex problems as needed to ensure timely resolution within SLAs.Monitors applications and alerts, identifies basic anomalies, and supports implementation of preventive measures.Contributes to problem management by documenting recurring issues and assisting in root cause analysis and fixes.Supports system performance and stability by implementing minor enhancements and fixes under supervision.Assists with change and release activities to ensure smooth and low-risk ...