Job Brief: We are looking for a driven and client-focused Junior Account Executive to support the growth and servicing of key eCommerce and cross-border logistics accounts. The successful candidate will assist in managing client relationships, supporting revenue targets, and ensuring seamless service delivery across our fulfillment and logistics network.
Your Responsibilities: Account Support – eCommerce & Cross-Border
- Assist in managing day-to-day relationships with assigned eCommerce clients, including SMEs and marketplace sellers.
- Support in executing strategic account plans and onboarding new clients.
- Coordinate with internal operations, customs, and last-mile teams to resolve client issues promptly.
- Monitor shipment performance and visibility metrics, flagging exceptions to clients proactively.
- Maintain accurate client records, contact databases, and account activity logs in the CRM.