About the Role
Act as a single point of contact for all aspects of the end-to-end journal publication process. Both for internal departments and external contacts, professionally representing Elsevier at all times.
Responsibilities
Providing first-line support to Editors, Authors and Publishers with queries on articles in the editorial and production process.
Monitoring journal performance through the entire end-to-end process of publication.
Ensuring timely delivery against scheduled publication dates and other business targets.
Ensuring maximum speed and efficiency in the end-to-end process.
Requirements
Have 3+ years of publishing experience
Experience excellent written and verbal communication skills, ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly.
Demonstrate effective organization sk...