Elevate CAE's ITOM practices as a specialist focused on CMDB governance. Utilize your expertise in ServiceNow to ensure data integrity and support innovative technology solutions.
In this role, you will leverage 4-7 years of experience to maintain governance standards for CAE's CMDB framework. Your strong grasp of Configuration Management and ITOM processes will drive quality and accountability across IT teams. You'll play a key role in data-driven initiatives that directly impact the organization’s performance.
Key Responsibilities: • Establish and enforce data quality KPIs across IT • Manage CI data accuracy and operational performance • Drive automation of CI updates with discovery tools • Develop dashboards for monitoring CMDB health • Provide training on best practices to IT teams
Requirements: • 4-7 years of CMDB or ITOM experience • Required ServiceNow ITOM and CMDB certifications • Hands-on experience with ServiceNow modules • Strong analytical skills...