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Italian Tech Support and Customer Care Specialist - Athens, Greece

Company

Next Job Abroad

Location

Athens, Attica

Type

Full-time

If you appreciate flawless design, innovation, and devices that have completely changed how the world communicates, this is the job for you. We are looking for young-at-heart, tech-friendly Italian speakers to relocate to Athens, Greece. You will join a premium customer care project, assisting users of a world-renowned luxury tech brand. Bring your passion for communication, and we will give you a sun-soaked international career.

What You'll Do (The Day-to-Day)

As a Customer Expert, you will manage inbound consumer requests from the Italian market across phone, email, and live chat channels.

  • Scripted Sales Support: Walk customers through their options when they are trying to decide which device to buy, using structured processes to successfully seal the transaction.
  • After-Sales Service: Act as the premier point of contact for order tracking, package delivery concerns, and cancellation or return re...

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