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Italian Customer Service Agent in Greece - Remote/On-site

Company

Confidential

Location

Athina, Athina

Type

Full-time

Looking for a role where your love for the Italian language and helping others plays a major factor?

We are hiring on behalf of our client for the role of Italian Customer Support Representative - Remote/On-site in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

  • Manage incoming chat, mail or phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

    • Απαραίτητα Προσόντα:

  • Fluency in Italian (C1 - C2)
  • Very good c...

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