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Italian Customer Care for Cybersecurity Tech Giant - Work from Athens, Greece

Company

Mercier Consultancy

Location

Athens, Attica

Type

Full time

Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

  • Handle customer inquiries for Italian speaking customers via Inbound calls, Email and Chats.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Troubleshoot security-related issues, including account access, threats, vulnerabilities, and softwar...

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