Description
The IT Training Lead will drive technology learning and user adoption across the organization by designing and delivering effective, role-based IT training programs. This role will lead Microsoft Copilot and AI training efforts, support major technology rollouts and digital transformation initiatives, and create engaging learning materials that help employees build confidence and capability with new tools. Based on general knowledge.

** contract to hire opportunity


Key Responsibilities:

+ Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats.

+ Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement.

+ Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives.

+ Create and maintain training content, including vi...