Job Responsibilities

• Provide first‑level technical support to employees, addressing hardware, software, and network issues.
• Assist in the installation, configuration, and maintenance of computer systems, peripherals, and network devices.
• Support data backup and recovery procedures, ensuring data integrity and availability.
• Participate in IT infrastructure projects, including system upgrades and new technology implementations.
• Document IT procedures, troubleshooting steps, and system configurations.
• Monitor system performance and security, reporting any anomalies or potential threats.
• Assist with user account management and access control.
• Learn and apply best practices in IT security and data privacy.
• Collaborate with senior IT staff to resolve complex technical problems.

Job Qualifications

• Currently pursuing or recently completed a degree or diploma in Information Te...