Join Kawartha Dairy as an IT Technician and take charge of technical support and system maintenance while enjoying a friendly company culture. Use your expertise to enhance IT efficiency and user satisfaction.
This role requires a seasoned IT Technician with a minimum of 5 years in technical support. Key responsibilities include resolving complex issues, providing advanced user support, and implementing security principles. You will mentor junior staff, foster documentation, and participate in after-hours support to ensure seamless IT operations.
Key Responsibilities:
• Resolve and prioritize technical support issues efficiently
• Provide advanced end-user support and training
• Implement Zero Trust security principles consistently
• Mentor Associate technicians to enhance service quality
• Contribute to a comprehensive IT knowledge base
Requirements:
• Minimum 5 years of IT support experience
• In-depth knowledge of networking and security protocols
• ...