Provide technical support and guidance to IT users regarding hardware and software issues.
Assist in monitoring and maintaining IT infrastructure to ensure optimal performance.
Conduct system analysis to identify areas for improvement and implement necessary updates.
Manage IT assets effectively, ensuring accuracy in inventory and deployment.
Respond to security incidents and assist in information security operations as required.
Requirements
Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
Experience Level: Fresh Graduate or up to 2 years of relevant experience.
Skills and Competencies: Proficiency in Information Security Operations, System Analysis, IT Infrastructure, IT Asset Management, and System Monitoring.
Qualities and Traits: Strong problem-solving skills and effective communication abilities.