Responsibilities

• Ability to manage multiple tasks and work independently in a fast-paced environment.
• Familiarity with mall or commercial property systems (CCTV, access control, building management systems)
• Strong knowledge of networking, hardware/software troubleshooting, and security management.
• Troubleshoot hardware and software issues efficiently.
• Install and configure computer systems and applications.
• Maintain and update documentation for support processes.
• Train users on new technologies and software.
• Collaborate with IT team to improve systems performance.

Qualifications

• Educational Qualifications: Bachelor’s degree in Computer Science or related field.
• Experience Level: 2-3 years of technical support experience.
• Skills and Competencies: Proficient in troubleshooting hardware and software issues, strong communica...