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IT System Expert at Ericsson

Company

Confidential

Location

Ghana, Ghana

Type

Full-Time

We are now looking for a IT System Expert that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What You Will Do

  • Help with Assurance support activities

  • Handle incident management

  • Assist with Problem management

  • Perform system administration

  • Work with Billing/Charging operations

    • You will bring

  • Bachelor level, in engineering (IT, Telecom) or Related Fields.

  • 3-5 years of more experience of deploy system test, lead testing team and Charging systems

    • Additional Requirements:

  • Knowledge of Managed Service telecom operations practice

  • Knowledge...

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