Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.
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Responsibilities
Fill the proper installation documents accordingly, manage equipment (Service Now, reporting, acceptance test)
Work on site and remotely as a mixed assignment
Identify and communicate risk analysis and problems
Cooperate with R&D to solve problems and conduct proper risk analysis
Ensure correct forwarding of the documents to all involved parties, especially the specific features of the implemented project
Qualifications
At least 2 years of professional experience in managing complex customers and hospital wo...