We are seeking an experienced IT Support Specialist to provide technical assistance across end-user systems, applications, and core infrastructure. The ideal candidate will have strong knowledge of Windows environments, Office 365 administration, and foundational networking concepts. This role involves troubleshooting hardware/software issues, supporting daily operations, and ensuring high availability of IT services. Experience in financial services is a strong plus.
Responsibilities:
Provide Tier 1 2 support for Windows desktops, laptops, peripherals, and mobile devices.
Install, configure, and maintain Windows OS, O365 applications, and approved software tools.
Manage user accounts, access permissions, and security policies within Microsoft 365 and A...