Elevate your tech career as an IT Support Specialist at Eddyfi Technologies in Quebec City, contributing to innovative solutions while optimizing IT infrastructure. This role emphasizes hands-on support and collaboration to enhance system performance.
As an IT Support Specialist, you will deliver Level 2 technical support while maintaining Microsoft environments, including Windows Server and Azure. You'll also manage virtualization, backup solutions, and network equipment, ensuring exceptional service and system reliability. Contributing to a customer-centric culture, this position balances technical expertise with a collaborative spirit.
Key Responsibilities:
• Provide Level 2 support for complex incidents
• Administer Microsoft environments, including Windows and Azure
• Manage VMware virtualization and backups with Veeam
• Optimize network equipment and services such as Cisco
• Collaborate with cybersecurity teams for security policies
Requirements:
• Voca...