Join a dynamic IT support environment as a Desktop Support Specialist. Focus on delivering exceptional end-user support while managing hardware and software solutions on-site.
This role calls for individuals with 3 to 5 years of IT support experience. You will work directly on Windows and macOS systems while collaborating with diverse teams to ensure smooth operations. Emphasis on hands-on experience with Azure, Active Directory, and maintaining asset management standards will be crucial.
Key Responsibilities:
• Provide onsite technical support for various devices
• Execute installations and troubleshooting of systems
• Liaise between IT and business for support needs
• Manage hardware asset lifecycle and documentation
• Train end-users on effective tool usage
Requirements:
• 3+ years of relevant IT support experience
• Strong knowledge of Windows 10 and 11 environments
• Proficiency in Microsoft Office 365 and Exchange
• Experience managing IT asset...