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IT Support Specialist

Company

VigorCare Pediatric Services

Location

Detroit, Michigan

Type

Full-time

As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and clients. You will be the first point of contact for any IT-related issues and will be responsible for troubleshooting, resolving technical problems, and providing guidance on the use of technology.

Key Responsibilities:

- Provide technical support to employees and clients via phone, email, or in person

- Troubleshoot and resolve hardware and software issues

- Install and configure computer systems, printers, and other IT equipment

- Collaborate with IT team to implement new technology and systems

- Stay up-to-date with the latest technology trends and developments

- Document and maintain IT procedures and processes

- Provide excellent customer service and ensure timely resolution of technical issues

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or ...

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