We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations.
Key Responsibilities IT Support - Provide first-level technical support for hardware, software, email, printers, and network issues.
- Set up and maintain user accounts, laptops, desktops, and mobile devices.
- Troubleshoot and resolve IT-related incidents promptly.
- Maintain IT inventory and asset records.
Restaurant Systems Support - Support POS systems, payment terminals, kitchen display systems, and related applications.
- Troubleshoot system and connectivity issues affecting restaurant operations.
- Coordinate with vendors for maintenance, repairs, and upgrades.
Infrastructure & Security