IT Support Officer - Northern Metro

The Role

As an IT Support Officer, you will provide critical Level 1 IT delivery and operational support across active operational hubs and field venues for a large scale project. This is a multifaceted role combining technical service desk troubleshooting and escalation with physical hardware deployment.

Locations: Epping, Broadmeadows, Preston, Mickleham (please specify which locations you prefer)

Rate: $51.55 per hour plus superannuation (12%)

Duration Project: August to December 2026

You will be responsible for:

• Acting as the first point of contact for technical enquiries (face to face, onsite).
• Logging, triaging, and managing incident priorities under tight, time critical constraints.
• Setting up, configuring, testing, and decommissioning field devices, laptops, printers, and specialised operational equipment.
• Resolving routine issues arou...